+86 133 5617 3819
Last updated: September 2026
Walax Electric (“we”, “us” or “our”) operates the website https://walaxele.com (the “Website”). This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our Website or contact us. Please read it carefully.
1. Information We Collect
We collect information in the following ways:
- Information you provide directly. When you submit an inquiry, request a quotation or contact us through our forms or by email, we may collect your name, company name, email address, telephone number, country, and any other details you choose to include in your message.
- Information collected automatically. When you browse our Website, we may automatically collect technical information such as your IP address, browser type, device type, operating system, pages viewed, and the dates and times of your visits.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide quotations, product information and customer service;
- Process and manage orders and business communications;
- Improve our Website, products and services;
- Send you relevant communications where you have requested them; and
- Comply with legal and regulatory obligations.
3. Cookies and Similar Technologies
Our Website may use cookies and similar technologies to enhance your browsing experience, analyze traffic and understand how visitors use our Website. You can control cookies through your browser settings. Disabling cookies may affect some features of the Website.
4. How We Share Information
We do not sell your personal information. We may share your information only in the following circumstances:
- With service providers who help us operate the Website or our business (for example, hosting or analytics providers), who are required to protect your information;
- When required by law, regulation or legal process; and
- In connection with a business transfer, merger or reorganization, where applicable.
5. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this Policy, or as required by applicable law. When information is no longer needed, we securely delete or anonymize it.
7. Your Rights
Depending on your location, you may have the right to access, correct, delete or restrict the processing of your personal information, and to object to certain processing. To exercise any of these rights, please contact us using the details below.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own, including China. We take appropriate steps to ensure that your information receives an adequate level of protection wherever it is processed.
9. Children’s Privacy
Our Website is intended for business users and is not directed to children under the age of 16. We do not knowingly collect personal information from children.
10. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date. Your continued use of the Website after any changes constitutes acceptance of the revised Policy.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Walax Electric
No. 106, Xinguang Avenue, Xinguang Industrial Zone, Liushi Town, Wenzhou City, Zhejiang Province, China
Email: geoffrey@walaxele.com
Phone: +86 133 5617 3819